Privacy policy

PRIVACY POLICY

Last updated: September 25, 2025

Sunnys Collective operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Sunnys Collective is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact details including your name, billing address, shipping address, phone number and email address.

Financial information including payment card details, financial account information, transaction details, payment confirmation and other payment-related information.

Account information including usernames, passwords, security questions, preferences and settings.

Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as past transactions.

Communications with us including information you provide when contacting customer support or otherwise communicating with us.

Device information including information about your device, browser or network connection, IP address and other unique identifiers.

Usage information including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, contact us or otherwise provide information.

Automatically through the Services, including through cookies, pixels, SDKs and similar tracking technologies when you browse or interact with the website.

From service providers that help us operate the Services, such as payment processors, analytics providers, fulfillment partners and customer support tools.

From partners or other third parties, as permitted by law.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information to:

Provide, operate, personalize and improve the Services, including processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns or exchanges, enabling reviews and recommending products.

Market and advertise our products and services, including sending promotional communications by email or SMS and displaying advertisements on our website or third-party platforms based on your interactions.

Protect security and prevent fraud, including detecting and investigating suspicious or illegal activity and protecting our users and business.

Communicate with you, including responding to inquiries, providing customer support and maintaining our relationship with you.

Comply with legal obligations, respond to lawful requests, enforce our policies and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify, vendors and service providers who perform services on our behalf such as payment processing, analytics, fulfillment, IT support, customer service and cloud storage.

With marketing and advertising partners to provide targeted advertising and promotional services, subject to your opt-out rights. We do not sell personal information for monetary consideration. We may share personal information for targeted advertising purposes as defined under applicable privacy laws.

When you direct or consent to disclosure, such as for shipping, social media integrations or customer support.

With affiliates or within our corporate group.

In connection with a business transaction such as a merger, acquisition or bankruptcy, or to comply with legal obligations, enforce our policies or protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information in order to provide and improve the Services. Information submitted through the Services may be shared with Shopify and its partners, including in countries outside your country of residence.

Shopify may process personal information collected from your interactions with our store and other merchants in order to provide enhanced features. Shopify is responsible for responding to certain privacy rights requests related to this processing. More information is available at https://privacy.shopify.com.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Information shared on third-party platforms may be visible to others and governed by their own policies.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority as defined by applicable law in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

Security and Retention

We implement reasonable security measures to protect personal information, but no system is completely secure. Information transmitted to us may not be secure during transit.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, delete, correct or obtain a copy of your information, and to opt out of the sale or sharing of personal information for targeted advertising.

Where applicable, we honor Global Privacy Control signals. We do not respond to other “Do Not Track” signals.

You may manage communication preferences by unsubscribing from promotional emails. Transactional communications related to your orders will still be sent.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing requests.

International Transfers

Our primary operations and service providers are based in the United States. We may transfer, store and process personal information outside your country of residence.

Where required, transfers from the European Economic Area or United Kingdom rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: hello@getsunnys.com